Xema Platform

Unified Contact Center platform for Voice, Email, Chat, and Social Media

Xema is AI driven, edge-deployed, multi-channel contact center platform that enables multi-skilled, blended Agents handle diverse tasks using skill based routing.

IVR editor

Edit an IVR on the fly and deploy

CTI, Dialer and more

Standard call center requirements

Integrations

Zoho People, Payroll for productivity tracking, Google Business Calls for better answering rates and many more.

Xema Platform
S3 Stack
S3 Stack

Low cost cloud for Modern Applications

Deploy your applications using open source and standards based cloud infrastructure that allows you to easily port-in and port-out. No strings attached.

Ease of Deployment
5%
Open Source, AWS, Azure Compatibility
5%
Cost
2%
Call center solution for a Telco

CRM for 6 call centers of a PSU

A total of 10 call centers were setup across India for BSNL to handle customer support requirements. Six of them run on Xema Platform. The CRM is integrated with BSNL backend systems for real time activation of SIM cards on IVR. The entire solution is implemented using Cisco hardware.
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Our Services

We enable small & medium businesses in digital transformation

Email
Email service for sending emails.
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Firewall
The firewall service provides a simple way to manage firewall rules. It is a singleton service that is available to all instances. It is not possible to create multiple instances...
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Wireless Networks
Wireless networks are a great way to connect to the internet. They are easy to set up and easy to use. They are also very secure. They are also very...
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Database Engineering
This is a description of the database engineering service.
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Email
Email service for sending emails.
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Firewall
The firewall service provides a simple way to manage firewall rules. It is a singleton service that is available to all instances. It is not possible to create multiple instances...
Read More
Wireless Networks
Wireless networks are a great way to connect to the internet. They are easy to set up and easy to use. They are also very secure. They are also very...
Read More
Database Engineering
This is a description of the database engineering service.
Read More
Email
Email service for sending emails.
Read More
Firewall
The firewall service provides a simple way to manage firewall rules. It is a singleton service that is available to all instances. It is not possible to create multiple instances...
Read More
single-03
Firewall

A firewall is a system that protects your computer from intruders

The firewall service provides a simple way to manage firewall rules. It is a singleton service that is available to all instances. It is not possible to create multiple instances of the firewall service. The firewall service is not available to instances that are not running in the cloud.

Stateful inspection

The firewall service can inspect the state of the firewall rules and the state of the network interfaces.

Firewall rules

The firewall service can manage firewall rules.